Privacy Policy for Rock Bottom Rising
Last updated: September 17, 2026
Rock Bottom Rising (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our community, purchase products, or interact with our content and services.
By using this site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide Directly
Contact details – such as your name, email address, and any other information you share when you:
- Sign up for our newsletter
- Create a member account
- Join a group or community
- Fill out a form or contact us
Account information – such as your username, profile details, and preferences.
Content you share – such as posts, comments, messages, or other contributions in groups, blog comments, or forms.
Order and billing information – such as your name, billing address, shipping address, email, phone number, and partial payment details (payment processing is handled by secure third-party providers).
1.2 Information Collected Automatically
When you use our site, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit and actions you take on the site
- Referring/exit pages and timestamps
This information is typically collected using cookies and similar technologies.
1.3 Information from Third Parties
We may receive information from:
- Payment processors (for example, order confirmations and payment status)
- Email and marketing tools (for example, whether you opened or clicked an email)
- Analytics or advertising tools (for example, aggregated traffic and usage data)
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our website, store, blog, and community
- Create and manage your member account
- Process and fulfill orders, donations, and subscriptions
- Communicate with you about your account, orders, and support requests
- Send newsletters, updates, and resources you sign up for
- Host and moderate groups, events, and community spaces
- Personalize your experience on the site
- Monitor and protect the security and integrity of our site and community
- Comply with legal obligations and enforce our terms and policies
We do not sell your personal information.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep you logged in as a member
- Remember your preferences
- Analyze site traffic and usage
- Improve performance and user experience
You can usually control cookies through your browser settings. If you disable cookies, some features of the site may not work properly.
4. How We Share Your Information
We may share your information with:
- Service providers and partners who help us run the site and services (for example: hosting, payment processing, email delivery, analytics, and customer support)
- Business apps connected to this site (for example: store, blog, groups, forms, events, and email marketing tools) as needed to provide those features
- Legal authorities if required by law, regulation, legal process, or to protect our rights, safety, or the rights and safety of others
These third parties are only allowed to use your information as needed to provide their services to us.
We do not sell or rent your personal information to third parties.
5. Member Accounts, Groups, and Community Content
If you create a member account or join groups on this site:
- Some profile information (such as your name, username, profile image, and activity) may be visible to other members, depending on your settings and the group’s settings.
- Content you post in groups, comments, or community areas may be visible to other members or the public, depending on the group or page.
Please be mindful not to share sensitive personal information (such as medical details, addresses, or financial information) in public or group spaces.
You can usually update or delete your posts and profile information from within your account.
6. Email Communications
If you subscribe to our newsletter or updates, we may send you:
- News and resources related to mental health support and resilience
- Updates about new content, products, or events
- Community announcements
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
We may still send you important transactional or account-related emails (for example, order confirmations or critical account notices).
7. Data Storage and Security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you share information at your own risk.
8. Your Rights and Choices
Depending on your location, you may have rights over your personal information, such as:
- Accessing the personal information we hold about you
- Requesting corrections to inaccurate or incomplete information
- Requesting deletion of your personal information (subject to legal or legitimate business needs)
- Objecting to or restricting certain types of processing
- Withdrawing consent where processing is based on consent
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
9. Children’s Privacy
This site is not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children under that age.
If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Third-Party Links
Our site may contain links to third-party websites, resources, or services (for example, external blogs, tools, or newsletters).
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top.
Your continued use of the site after changes are posted means you accept the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Rock Bottom Rising
Email: HELLO@ROCKBOTTOMRISING.COM
Website: https://rockbottomrising.com